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LEARN THE SECRETS OF A FLAWLESS SUN TAN

FAQ

General Questions

Our products are not only bland tanning accelerators but a combination of high-quality skin care and a specially developed tanning complex. So we take care that your skin is supplied with enough nutrients to guarantee a healthy and deep tanning process.

We are an established company with over 20 years of experience in providing a healthy and beautiful tan for everyone. As different as people are their skin and in order to have the perfect product for every type of person and every type of skin, we have built up our comprehensive and varied portfolio.

You can easily apply all our products, whether lotion, oil or butter, to your skin and massage in evenly. It is best to apply the product within 30 minutes before sunbathing in the sun or in a tanning salon.

The tanning process is most intense between exposure to the sun and to support the skin during this time, the product should be applied at least every 2-3 days so that the skin has all the necessary nutrients and vitamins for a healthy and gorgeous glow. 

One of our distinguishing features is the structure of our products. Many of our tanning accelerators are available in 2 versions: Tanning and Tanning + Bronzer. These differ in the self-tanners contained in the last-mentioned.

The Tanning + Bronzer products contain a 100% natural self tanner which supports the development of a vital and beautiful skin colour in addition to the natural tanning process. The strength varies from product to product and is always supportively dosed so that the products do not represent a fake tan!

Our products contain different high-quality ingredients which either directly or indirectly accelerate the production of melanin drastically (That’s the stuff that makes you tanned).

Because the tanning process is very stressful and exhausting for the skin, our products also provide you with different Vitamins, Antioxidants and nourishing ingredients at the same time leaving you all soft and pampered.

This combination ensures a quicker, darker and longer-lasting tan with an unique golden glow.

After we have processed your order you will receive an order confirmation email in which you can check all details such as products and address. If you got any questions or problems you can always contact us here (Contact Us Page).

We will aim to ship your order no later than the next business day.

Once the order has been shipped, you will receive a shipping confirmation email with your tracking number.

You can find a lot of information about tanning on our "How to Tan" blog. If you have specific questions or problems you can also contact us via the contact form.

Shipping & Returns

We offer worldwide free shipping on all orders over 25€. If an order is below 25€ shipping costs 4,95€.

We ship worldwide to all countries. Excluded are only Germany, Belgium and Austria.

Delivery normally takes 3-4 days. If you have not received your package after more than 10 days you can contact us here.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

If you have problems with your order you can always send us an e-mail to Info@TannyMaxx.com or simply use the contact form. We will help you as soon as possible!

Unfortunately, we cannot accept returns due to health guidelines. However, if you have any problems with your product, you can always send us an email at Info@TannyMaxx.com or use the contact form.

If your product has been damaged on delivery please let us know as soon as possible and we will spare no effort in finding a solution to the problem.

About our Products

All products are manufactured in Germany, which is part of the European Union. In Europe, it has been completely prohibited to perform animal testing since 11 March 2013. Even in the time before that, we have always distanced ourselves from animal testing and despised it. So all of our products are 100% Cruelty Free!!

Our products are based on natural ingredients & oils. We also pay great attention to the quality of the ingredients and only process flawless goods. Also the self-tanner which is contained in some products is 100% extracted from sugar cane.

Our products can easily be used for outdoor tanning as well as on the sunbed. If you want to combine the products with sun protection, we recommend that you use either one of our SPF products such as Coconut Tanning Butter SPF 15/30/50 or a sun block after applying our product.

Although our Tanning+Bronzer products contain a bronzer, it accompanies the natural tanning process and does not act as a fake tan. We attach more importance to a natural, healthy and beautiful tan.

Sure! All of our products can be used on the face. Some have even been specially developed for the face, such as the Brown Face Tanning Lotion. But please avoid eye contact!

It all depends on what your desired appearance is. The best is to have a look at the shop to find the perfect product for you! We are currently working on a solution to make it even easier for everyone to find their perfect product.

Our products are Made in Germany and have all passed the official certifications and additional tests performed by us for the safety of our customers. For example every product gets tested for phototoxic reactions.

It is best to apply a small sample to the skin 24 hours before the first application of a product. If a rash or similar unwanted reaction occurs, discontinue use. A full list of ingredients can be found on the corresponding product page.

Payment

We accept many payment methods: Visa, Mastercard, PayPal, American Express, Maestro, Klarna, Shopify Pay, Google Pay, Apple Pay, Amazon Pay.

We respect your privacy and your trust in us very much therefore we would never share your information. Credit card payments are processed through a secure browser. We do not store credit card details.

Other Questions

Our products are also suitable for fair skin, although in this case we recommend using a tanning accelerator without bronzer and paying close attention to the duration of sun exposure. Here you will find tips from us for the right tanning with fair skin.

No, you're definitely not getting orange! The tanning lotions speed up your natural tanning process. The bronzer in some products is specially designed to avoid an unpleasant smell and not turn orange.

All our products are tested according to the strict European guidelines and only released if they pass these. In addition, we carry out our own extensive tests to guarantee the safety of our customers. For example, we test the products for phototoxic reactions in a complex procedure.

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